Core to the success of our service business is our people. We selects our staff not only on knowledge but also a commitment to customer service.
Our leadership is committed to providing opportunities for staff to learn and grow, keeping them motivated. We follows the 10-20-70 learning model adopted by many large organisations. This consists of 10% classroom training, 20% mentorship and 70% on the job training. Training includes official courses on industry and customer service as well as less formal in-house tell-show-do knowledge sharing sessions.
We have a strong team of over 30 competent connected property professionals supported by our leadership team to ensure that each individual is able to access the knowledge of the team to deliver better results.